"The most powerful element in advertising is the truth."
-William Bernbach, co-founder of DDB
I'd like to present two cases where advertising and marketing overshadowed the reality of the product.
1) The New York Times has an article about how wireless carriers charge for SMS (text messages). In summary, a text message is extra data carried on existing cell phone transmissions. This extra data takes up no extra space. So you're being charged for air. The smartest and most creative commercials can't overcome this revelation.
Via Fast Company and the New York Times
2) GM. Despite improving product quality, the perception that foreign cars were better than domestic cars drove away buyers. Spending $3 billion on advertising for subpar quality products won't help improve the product quality.
Via Google News search and Money Morning
update on text messaging: A California teenager sends and receives more than 14,000 text messages a month!